Since April he now claims he is having problems with his lawyer, he claims he will not return his calls. It is now the end of August 2016 and going on almost 2 years since I first brought my car to Ken Fairchild. He has not stood behind his work nor has he kept his word. Dealing with Kens Auto Repair has been an exceptionally bad experience
My whole family has going to kens for many years. Excellent service. Great prices. Kens = peace of mind. Tough to find these days.
SAVED. ME. THOUSANDS. Their integrity is unmatched. They will NOT charge you for work you don't need. And "if" you do happen to need repairs they have the BEST PRICES I have ever been able to find. Never once have I felt like I was overcharged. Additionally, they saved me from being yet another victim of mechanic fraud at another garage. Between saving me from over-priced repairs, and revealing to me the fraudulent claims of supposedly "needing" to fix this-n-that to pass an inspection. . . Ken and his crew have already saved me thousands. I will NEVER go to another garage again. I am done shopping around. These guys are the real deal and deserve to be recognized for it. Thank you guys!!!
Been going to Ken's for years. Great mechanic and very reasonable on cost. Won't charge you for something you don't need like the big garages do. Won't go anywhere else.
Ken replaced 1 cracked cylinder head with reconditioned head from local auto parts supplier. Vehicle left Kens with loud valve tap. Ken explained to me the valves were better loose than tight and if I did not like the noise I should take the car to Toyota because he did not have the proper tools to adjust valves. He said car was fine and I could expect to get another 250,000 miles. About 5000 miles and a little warmer weather the knock sensor alarms. The vehicle has no power now and can barely go up a hill. Ken replaced knock sensor, same knock sensor alarms before leaving his driveway. Ken suggests I make new appointment. Next it's the catalytic converter he claims is the problem. I took the exhaust apart and no problem with converters. Next visit he now claims I have an open in the engine control unit and now once again he suggests the car be brought to Toyota because they have to reset the computer. I bring the car to Toyota and they clear all codes but insist knock sensor and loss of power is due to loud evident valve tap in rebuilt cylinder head purchased and installed by Ken Fairchild. Toyota was asked to shim adjust problem valve however they claim gap on one valve excessive and no Toyota shim to repair. I was given an option to rebuild the head Ken installed for $4200. Or used engine replacement for $4900. Replaced engine. Ken obtained used engine and sent head in question out to independent repair shop who supposedly was able to properly adjust valves according to Ken. Toyota was notified and refunded a portion of the expense to replace engine. I spoke with original auto parts store whom supplied questionable rebuilt head and they agreed to refund full cost to Ken once he gave the head back. Went to Kens shop and he said he would give back the cost of the head if I signed a waiver I would not make any further legal attempts to recover any losses. Next minute he gets a phone call and now he says the head is his and this conversation is over. Get off of my property. This April 2016 my lawyer had notified me Ken had a lawyer send over a release to remove any reviews related to this auto repair nightmare and in return he would refund the entire purchase cost of the subject cylinder head.
Ken S Auto Repair is a US Car Repair based in Pen Argyl, New Jersey. Ken S Auto Repair is located at 1751 Mack Rd, Pen Argyl, PA 18072, USA.
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